​"Jennifer gave Al, our family and loved ones an amazing gift. During her meeting with us, she gave us all the time we needed to tell Al’s story – and it was a long one, as he had lived his 91 and 1/2 years so fully. I work in mental health, and I was amazed at Jennifer’s compassion, ability and willingness to listen so closely and empathically. She helped us to put words to our experience of Al and his life at times when we didn’t know where to start, and then, later, couldn’t stop talking. I am still awed by her ability to organize everything we shared into such a beautiful and coherent narrative.

At the service, Jennifer presented Al’s story with such respect and understanding of his humanity that everyone present was able to know and appreciate Al even more deeply. We laughed and cried with each other. I will always be grateful to Jennifer for helping make Al’s Service one of my most meaningful life experiences."

- Susan K.